Welcome to our online store. To help you better understand our order processing and shipping process, please carefully read the following shipping policy. We are committed to providing our customers with fast, safe, and reliable shipping services to ensure your tableware is delivered promptly.
Shipping Area
Currently, we only offer shipping within the United States.
Order Processing Time
Order Processing
Order Processing Time: Same-Day Processing
Order processing includes:
Order Review
Inventory Confirmation
Packaging Preparation
Logistics Arrangement
Shipping Time
Standard Shipping Time
Shipping Time: 2 Business Days
After your order is processed, your package will typically be delivered to your address within 2 business days.
Actual delivery time may vary slightly due to the following factors:
Inclement weather
Peak holiday season
Logistics company operational adjustments
Delivery restrictions in remote areas
Partner shipping companies
To ensure safe and fast delivery, we partner with major US logistics carriers, including but not limited to:
UPS (United States Parcel Service)
FedEx
USPS (United States Postal Service)
The system will automatically select the most suitable carrier based on order weight, volume, and delivery address.
After shipment, customers will receive tracking information to monitor their package’s status in real time.
Shipping Costs
All shipping costs will be displayed on the checkout page.
Additional shipping fees may apply to certain areas; please refer to the checkout page for the exact amount.
Clearance Sale Shipping Notice
Due to changes in the business environment and inventory adjustments, the merchant, experiencing continuous losses, has decided to clear out inventory at a loss. Currently, a large number of dining tables and related furniture products are on limited-time clearance sale on the website.
During the clearance sale, order volume may increase significantly, therefore:
There may be temporary delays in inventory updates for some items;
Hot-selling items may sell out ahead of schedule;
Orders will be shipped according to payment order;
In case of stock shortages, we will promptly notify customers and provide appropriate solutions.
Despite the clearance sale, we will still process orders and arrange transportation in accordance with this shipping policy.
Order Tracking
After your order is shipped, you will receive a shipping notification containing a tracking number.
You can track your order on the logistics carrier’s official website:
Current Package Location
Estimated Delivery Date
Delivery Status Update
Receipt Information
Please ensure you provide an accurate email address and contact phone number when placing your order to receive timely logistics notifications.
Delivery Address Requirements
To avoid delivery failures, please ensure:
Recipient’s name is accurate and complete;
Address information is correct;
Postal code is correct;
Contact phone number is valid and reachable.
Customers will be responsible for any delays, returns, or additional costs caused by incorrect addresses.
Delivery Issues
If any of the following situations occur:
Package damaged in transit
Logistics information not updated for an extended period
Package lost
Received incorrect goods
Please contact customer service as soon as possible and provide:
Order number
Recipient’s name
Problem description
Relevant photos
We will actively assist in handling the issue and provide a solution.
Important Note
Submitting an order indicates your agreement to this delivery policy. We reserve the right to adjust and update this delivery policy based on logistics operations, inventory status, and legal and regulatory requirements.
Thank you for your support and trust. We will continue to strive to provide customers with an efficient and reliable shopping and delivery experience.